Salesforce End-to-End Implementation Handbook. A practitioner's guide for setting up programs and projects to deliver superior business outco

Salesforce End-to-End Implementation Handbook. A practitioner's guide for setting up programs and projects to deliver superior business outco - Opis

With ever-growing digital transformation programs involving Salesforce, there is a greater need for a comprehensive overview of the phases and activities specific to Salesforce implementations. This book will act as a detailed guide for your Salesforce implementation journey, including common issues and pitfalls to mitigate and prevent errors.The Salesforce End-to-End Implementation Handbook starts with the pre-development phase. Here you’ll understand how to define the vision and nature of your project, determine your change management strategy and delivery methodology, learn to build a business case for your project, get insights on engaging with Salesforce and implementation partners, and learn to establish a governance framework.As you progress, you’ll gain insights on the necessary activities, milestones, and common issues faced in Salesforce implementation, along with strategies to mitigate them. At the end of each section, you’ll find evaluation checklists to assess the state of your Salesforce implementation.By the end of this book, you’ll be well-equipped to set up Salesforce projects and programs effectively and deliver maximum ROI. Spis treści: 1. Creating a Vision for Your Salesforce Project2. Defining the Nature of Your Salesforce Project3. Determining How to Deliver Your Salesforce Project4. Securing Funding and Engaging with Salesforce and Implementation Partners5. Common Issues to Avoid in the Pre-Development Phase6. Detailing the Scope and Design of Your Initial Release7. Building and Testing Your Initial Release8. Common Issues to Avoid in the (...) więcej Development Phase9. Deploying Your Release and Migrating Data to Production10. Communicating, Training, and Supporting to Drive Adoption11. Common Issues to Avoid in the Roll-Out Phase12. Evolving Your Salesforce Org and DevOps Capabilities13. Managing Your Salesforce Data to Harvest the Fruits of Customer 36014. Common Issues to Avoid in the Continuous Improvement Phase mniej